English (United Kingdom)

Privacy Policy

This Privacy Policy explains how we handle the personal information that you provide to us on our web site (referred to as “NUTRIMEDICA web site”). This Privacy Policy does not apply to personal information collected from you offline or to third-party web sites to which NUTRIMEDICA web site may link. Your use of NUTRIMEDICA web site, which link to this Privacy Policy is subject to this Privacy Policy and the Terms of Use.
Please read this Privacy Policy before using NUTRIMEDICA web site or submitting personal information to us.

How does this Privacy Policy define "personal information"?

“Personal information” means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by NUTRIMEDICA web site and maintained by NUTRIMEDICA in an accessible form. Examples of personal information include your name, your postal address and your telephone number.

How does NUTRIMEDICA collect information online?

NUTRIMEDICA collects information in two ways:
  • Personal Information You Submit: NUTRIMEDICAcollects personal information that you enter into data fields on NUTRIMEDICA web site. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for NUTRIMEDICA programs, contact NUTRIMEDICA customer service, or respond to NUTRIMEDICA surveys. To protect your privacy, you should not provide NUTRIMEDICA with any information that is not specifically requested.
  • Passive Collection of Unidentifiable Information: NUTRIMEDICA web site may collect information about your visits to NUTRIMEDICA web site without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to NUTRIMEDICA web site some of this unidentifiable information, such as the URL of the web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of NUTRIMEDICA web site easier by allowing NUTRIMEDICA to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve NUTRIMEDICA web site. Certain features of NUTRIMEDICA web site may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identity you without additional identifiable information.

In what circumstances might NUTRIMEDICA collect and use personal information ?

NUTRIMEDICA will use the personal information you provide through NUTRIMEDICA web site to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on an NUTRIMEDICA web site, NUTRIMEDICA may use certain identifying technologies to allow that web site to “remember” your personal preferences, such as sections of that web site that you visit frequently and, if you choose, your user ID. We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding Nutrimedica’s products or services, to invite you to participate in surveys about our products, or to notify you about special promotions.

Does NUTRIMEDICA consolidate personal information?

NUTRIMEDICA may consolidate the personal information of customers who use NUTRIMEDICA web site. We use this information to help us better design NUTRIMEDICA web site and NUTRIMEDICA products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.

What choices do I have about how NUTRIMEDICA collects and uses personal information about me ?

You may always limit the amount and type of personal information that NUTRIMEDICA receives about you by choosing not to enter any personal information into forms or data fields on NUTRIMEDICA web site. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of NUTRIMEDICA web site may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.
You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want NUTRIMEDICA web site to use tracking technologies, such as cookies, to “remember” your personal information, such as user IDs or mailing addresses, on return visits. However, NUTRIMEDICA web site that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.

Who will have access to personal information about me ?

Personal information can be accessed by a restricted number of NUTRIMEDICA employees, by certain companies with which NUTRIMEDICA may conduct joint programs, and by individuals and entities with whom NUTRIMEDICAcontracts to carry out business activities for Nutrimedica. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is Nutrimedica’s practice to notify you if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information. In addition, Nutrimedica’s practice is to require its contractors to keep your personal information confidential and to use personal information only to perform functions for Nutrimedica.

Does NUTRIMEDICA share personal information with third parties?

As a general rule, NUTRIMEDICA does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity through a contractor. Where required by law, NUTRIMEDICA will not disclose your personal information to third parties for those third parties’ marketing purposes, unless you have been provided with an opportunity to opt into or opt out of this disclosure. However, if NUTRIMEDICA sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services. If NUTRIMEDICA provides your personal information to individuals and entities which assist us with our business activities, it is Nutrimedica’s practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for Nutrimedica. NUTRIMEDICA reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.

How does NUTRIMEDICA secure personal information?

It is Nutrimedica’s practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. NUTRIMEDICA cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to NUTRIMEDICA web site, you must weigh both the benefits and the risks. In addition, NUTRIMEDICA web site covered by this Privacy Policy will display a warning whenever you link to a web site that is not controlled by NUTRIMEDICA or subject to an NUTRIMEDICA privacy policy; you should check the privacy policies of such third-party web sites before submitting personal information.
NUTRIMEDICA has policies, which provide for the proper use and protection of Social Security numbers obtained in the course of doing business with Nutrimedica. Nutrimedica’s policies require that Social Security numbers be appropriately secured to avoid loss, misuse or unauthorized access of Social Security numbers. Unlike this Privacy Policy, which applies only to on-line personal information, Nutrimedica’s policies governing Social Security numbers apply to both on-line and off-line collection and use of Social Security numbers.

How does NUTRIMEDICA protect the privacy of children?

NUTRIMEDICAdoes not knowingly collect or use any personal information from children (we define "children" as minors younger than 13) on NUTRIMEDICA web site. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

How may I correct personal information or delete it from current customer records ?

You may request to remove your personal information from our current customer records or to amend your personal information. Please notify us of your wishes by contacting us in one of the ways specified below. For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.

How can I contact Nutrimedica ?

If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an NUTRIMEDICA business or a particular NUTRIMEDICA program, please contact us by clicking on the “Contact Us” link on the web site you are visiting or by e-mailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Alternatively, you may send a letter to the following address:


In all communications to Nutrimedica, please include the e–mail address used for registration (if applicable), the web site address or the specific NUTRIMEDICA program to which you provided personal information (e.g.,, etc.), and a detailed explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put “Deletion Request” or “Amendment Request”, as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.

How will I know whether NUTRIMEDICA has updated this policy ?

NUTRIMEDIC Areserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If NUTRIMEDICA changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on October 1, 2009 and is effective as of that date.